Webinar Registration

Session 1	Date: Wednesday, June 13 Time: 2:00 - 2:30 PM EDT
Session 2	Date: Thursday, June 14 Time: 10:00 - 10:30 AM EDT
Title:	The Rules of Engagement: Your Member Experience Roadmap
Description:	As a club leader, delivering outstanding Member Experiences is in your DNA. The key to success lies in leveraging the right tools and methodology to engage members proactively in order to deepen loyalty. By taking the steps to better understand your members, and engaging them with personalized communications, services and benefits at every touchpoint, you will drive higher value. In this presentation you will learn: The importance of member engagement and it’s affect on the overall Member Experience. How to effectively map out your Member Experience Lifecycle to deliver value at every touchpoint. Understand how to deliver the right kind engagement during each step of the membership lifecycle. Steps to improve member engagement to enhance your overall Member Experience
Session 1
Session 2